HIGHLIGHTS
- The AP Seva Portal 2.0 was unveiled by Andhra Pradesh Chief Minister.
- The platform will provide citizens with transparent digital services.
- More than four lakh persons are currently a part of this system.
What is in the News?
The AP Seva Portal 2.0 was recently unveiled by Andhra Pradesh Chief Minister Jagan Mohan Reddy. Citizens will benefit from the portal’s improved services. Citizen Service Site is another name for the portal.
What specifically the portal deals with?
- The platform will provide citizens with transparent digital services. The platform would make it easy for the public to follow their applications. The applications’ updates are also sent to users via SMS.
- Thirty services under Revenue and Land Administration are available through the site. This includes six civil supply services, 25 municipal administration services, 30 revenue and land administration services, three rural development services, and additional 53 energy department services.
- Applications can now be approved online in version 2.0. Officials can also give certificates and documents online through the platform. Digital signatures are supported by the portal.
- Approximately 90% of government services are now accessible through the platform.
- To gain access to paid services, gateways have been included.
Significance
The platform would make it simple for citizens to obtain government services. They can use the services from the comfort of their own homes, rather than running from pole to pole. The platform will also allow secretaries to keep track of the status of their applications.
Application
More than four lakh persons are currently a part of this system. They provide 540 services to the general public. 3.46 crores government services were available to the public as of January 2020.
Other state administrations also developed similar internet portals.
- E – Sevanam: Kerala Government
- Karnataka’s Seva Sindhu
- Maharashtra’s Aaple Sarkar
- Madhya Pradesh’s Jan Seva Portal
Benefits
The platform will aid in increasing administrative transparency. It lowers the level of corruption. It improves the effectiveness of government management. It gives citizens more power by providing them with information. It improves government-to-industry and business cooperation. It simplifies, moralizes, accounts for, responds to, and transparencies the services. It boosts all four types of interactions: government-to-citizens, government-to-citizens, government-business, and government-employees.
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