WhatsApp Banking Service for HDFC Bank Redesigned: How to Use Banking Service on WhatsApp?



Banking has become even easier for customers in India thanks to new emerging technologies. Banking has largely become digitised as a result of the government’s digital push, and almost all banks offer a variety of services online. To make things even easier, several banks are now offering services via WhatsApp. HDFC Bank is one such lender that has been using WhatsApp banking services for some time. In a recent tweet, the lender announced a revamped version of the HDFC Bank WhatsApp banking services.

“Smart Chat Assist, 90+ Banking Services, Intuitive AI and whole lot more, are now in the palm of your hand with the all-new HDFC Bank ChatBanking on WhatsApp. So, drop in and say ‘Hi’ on 7070022222 for a super friendly banking experience,” the HDFC Bank said in a tweet dated August 1.

How to Activate HDFC Bank WhatsApp Banking on Your Phone

Step 1:  Save the Chat Banking number 7070022222 in your contacts and just send “Hi” or “Register” in WhatsApp from your bank registered mobile number to 7070022222 and you would be guided through the registration process. Your customer ID and a One time Password received via SMS on your registered mobile number will be the only things you need to enter to activate the HDFC Bank Chat Banking on WhatsApp.

Step 2:  Now that you have registered, you will get options to choose from. You can choose from — Account services, credit card services, apply for products and more options under this system.

Step 3:  For services related to transactions like checking account balance or getting a mini statement, you need to select Account Services option. Under this, options including Balance Enquiry, Recent 7 days Transactions and Account Statement will be available.

Step 4:  You just need to type in the services you require as per how the chatbot guides you.

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Dr. Kirti Sisodhia

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