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BOL BEHEN CHATBOT: A PLATFORM WHERE ADOLESCENT GIRLS CAN CLEAR ANY QUERIES REGARDING GENERAL HEALTH AND SEXUAL WELL BEING

by Sai Shruti

Date & Time: Apr 01, 2022 11:00 PM

Read Time: 2 minute



HIGHLIGHTS-

• WhatsApp has announced the launch of the artificial intelligence (AI)-based chatbot 'Bol Behen'.
• Bol Behen intends to assist adolescent girls regarding general health and sexual well-being.
• Users may converse in the chatbot in both hindi and English language.

Adolescent females have a various health related queries. There are some concerns that she seems unable to discuss openly with others. To address these issues, WhatsApp has introduced a chatbot where females may ask whatever concerns they have without fear of being judged.

WhatsApp has announced the launch of the artificial intelligence (AI)-based chatbot 'Bol Behen' for adolescent girls. Bol Behen means Speak Sister. The chatbot has been launched with the collaboration of WhatsApp and the non-profit Girl Effect. This chatbot was created with the goal of assisting adolescent girls and young women with queries about their general health and sexual well-being.

The chatbot is formed to provide content in a WhatsApp conversation style on themes related to women's reproductive health, sexuality, and relationships. Users may converse with the chatbot in Hinglish, a language that combines Hindi and English. The users may also ask as many questions as they like on a number of topics.

How does the Bol Behen Chatbot work?

Bol Behen, a WhatsApp chatbot, has been launched for a targeted group of users. For a time being, Bol Behen is available in beta version. The good thing about the Bol Behen chatbot is that it will be available in both mobile and web versions. To use the chatbot, one must first save the chatbot's phone number and then send a Hello message to that number. After then, they may obtain an answer to any query about women as soon as the response is received.

Bol Behen to connect with girls

Bol Behen intends to leverage WhatsApp's framework to obtain a better understanding of the emotion of the messages it receives in order to react to users' queries more precisely. The chatbot is expected to reach millions of girls across India, answering their questions about their health and connecting them with vetter services.

Bol Behen was earlier introduced on Facebook

Bol Behen is not something new to talk about. It was originally introduced by the non-profit in India on Facebook Messenger in the year 2020. The Facebook Messenger chatbot is said to have had 100,000 chats and sent out over 1.6 million messages.

"Through connection with curated and vetted providers, WhatsApp's technology allows us to forge closer links between girls and the health services they need, providing content that solves her concerns and encourages her to access healthcare," Kanishk Kabiraj, Girl Effect Country Lead for India, said in a statement.

Also Read: WHATSAPP EMPOWERS 500 VILLAGES IN INDIA WITH ACCESS TO DIGITAL PAYMENTS

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